RIMINI LAMBRETTA CENTRE TERMS AND CONDITIONS (T&C)
The following terms and conditions govern the use of this web site. Please read these Terms and Conditions carefully. You indicate your acceptance of these Terms and Conditions by use of this web site. If you do not accept these Terms and Conditions, please do not use this web site.
DISCLAIMER LIABILITY Rimini Lambretta Centre has taken steps to ensure that the information contained in this site is accurate. Notwithstanding the foregoing, all information provided within this web site is provided ‘as is’ without any warranties expressed or implied, implied warranties of merchantability, and fitness for a particular use. You agree that Rimini Lambretta Centre shall not be responsible for any punitive or consequential damages which result from the use of this web site, including, but not limited to, damages resulting from any use or performance of or content errors or omissions in the information contained in this web site. You agree that the maximum liability to Rimini Lambretta Centre arising from any products sold on this site shall be the price you paid for the product you ordered. Furthermore, you agree that in no event shall Rimini Lambretta Centre, its officers, directors, shareholders, employees, agents or other representatives be liable for special, indirect, consequential, actual or punitive damages relating to the products sold.
Rimini Lambretta Centre assumes no responsibility for the accuracy of any information contained in manufacturer’s literature or for any typographical errors on this web site.
Rimini Lambretta Centre assumes no responsibility for any malfunction of the Rimini Lambretta Centre website which results in inaccurate information being conveyed to the user. Rimini Lambretta Centre reserves the right to cancel without liability any order placed on the Rimini Lambretta Centre website for cause or without cause, without any liability to Rimini Lambretta Centre.
PRICES & CURRENCY The prices displayed on this web site are displayed primarily in Euro’s (€). The prices shown on-line in GBP Sterling (£) are AN INDICATION ONLY. All prices in Euro’s are inclusive of Italian sales tax (IVA) applied at the correct percentage rate at the time of purchase (IVA is 22% dated 27.01.2017). All prices in Euro’s are valid and accepted only within European countries where the currency is used, and such prices do NOT include shipping, handling or possible import duties, if applicable, which could be added to your total invoice price by Rimini Lambretta Centre, couriers or destination / local Customs.
As RLC generates all billing in Euro’s, we receive all payments in Euro’s via the various third parties used during a transaction (i.e. Banks, Credit Card companies, Credit institutions, Paypal etc.). Your RLC invoice or bill will indicate a TOTAL IN EURO’S (€) and that is the currency of the payment we, RLC, receive. All RLC billing and invoices also indicate comparative individual prices and totals in GBP Sterling (£) FOR INDICATION ONLY (these are included as Great Britain is RLC’s main market). IF THERE IS ANY DIFFERENCE BETWEEN THE PRICE ON YOUR RLC INVOICE OR BILL, COMPARED TO THE TOTAL DEDUCTED BY YOUR BANK OR CREDIT INSTITUTION IN YOUR CURRENCY, THIS IS CAUSED BY THEM EITHER APPLYING DIFFERENT EXCHANGE RATES OR APPLYING SURCHARGES FOR WHICH RLC CANNOT BE HELD RESPONSIBLE. We only accept and take the EXACT price of the sales agreement order IN EURO'S (EXAMPLE: if your order total inclusive of postage is Euro €420,55 then that is the total that RLC will receive - not a cent more. We can accept LESS than the total amount (see below in the '...Partial Payment Acceptance' section) but in NO case MORE.
The prices on this web site are subject to change, without notice. All billing is in Euro’s, unless stated otherwise or by prior agreement. Payment in other currencies can ONLY be arranged by prior agreement. (For example : you can request to be billed by 'RLC UK' as RLC is also a UK registered Company).
Rimini Lambretta Centre reserves the right to limit quantities. Rimini Lambretta Centre reserves the right at any time after receipt of your order to accept or decline your order for any reason. Your receipt of an electronic order confirmation does not constitute our acceptance of your order, nor does it constitute an offer to sell.
GOVERNING LAW By accessing this web site, you are agreeing that all the Terms and Conditions set forth in this web site, are to be construed pursuant to Italian law, without regard or consideration to conflict of laws or principles thereof.
ACCESS Access to this web site is limited to viewing the web site solely to access information needed for the purpose of making a purchase decision. Any access to this web site for any other reason is strictly prohibited. Any access or attempt to access other areas of this web site, our web servers, or any other information contained on our web servers for any other purpose is strictly prohibited. Rimini Lambretta Centre may, in its sole discretion, terminate your access to all or part of this web site, for whatever reason whatsoever, including, but not limited to, breach of this agreement. Notwithstanding the foregoing, in the event this agreement is terminated, the restrictions set forth in this agreement, including, but not limited to, the representations of warranties, liabilities, indemnities, heretofore set forth in this agreement, shall survive said termination. Furthermore, in the event you are not satisfied with Rimini Lambretta Centre, your sole remedy is the termination of this agreement.
RETURN OF NON-FAULTY OR FAULTY GOODS Returned items MUST be in their original packaging, unused, unopened and carefully packed. If items are used, in opened or damaged packaging (original or not), they will NOT be accepted. Items returned after the 7 day 'Right To Cancel' period (see hereunder) that are not faulty, will be subject to a service charge to cover their reintegration back into the shops stock program, equivalent to 20% of their sale value. The 7 day period is calculated from the date that you receive your goods (traceable by signature) until the day we receive them back and they are signed for (traceable by signature). All returns made using your 'Right To Cancel' (see hereunder) should be sent using a courier or a fully trackable postal service.. For faulty goods, please ensure you choose the most economical (trackable) method of postage as unreasonable postage costs, that are superior to those incurred initially for the delivery, will not be refunded. If you have problems in sourcing a courier, please contact us. We will NOT accept any liability for damage or loss caused by the courier whilst items are in return transit. For the return of NON-faulty goods, the shipping cost is entirely at the customers expense.
If the goods returned to us are found to be faulty, we will refund all monies paid by you for the goods (including delivery costs) together with any return postal charges you may have incurred (subject to the cost of these charges being communicated to us in advance and we deem them to be acceptable). Customers DO have a legal right to a refund, repair or replacement if an item they purchased does not match the description, or is not of satisfactory quality, or is not fit for purpose. Each of these circumstances would mean that the item does not conform to contract and therefore it can be described as faulty.
Rimini Lambretta Centre are responsible for the goods we sell. If a customer returns an item they purchased from us that is faulty (i.e. it does not conform to contract) because it does not match the description, or is not of satisfactory quality, or is not fit for purpose, we (not the manufacturer or supplier) are legally obliged to resolve the matter with the customer at any time for up to six months from the date of purchase.
All goods can either be returned to us in Italy or alternatively, for UK customers only, goods can be sent to JB Tuning in Southend. To utilise this service, you MUST contact us prior to sending the goods for us to confirm this is possible and we will supply their full postal address.
Our Italian return address is:
Rimini Lambretta Centre
Via Delle Industrie 13
Poggio Torriana (RN)
INCOMPLETE OR PARTIALLY COMPLETE ORDERS Upon completing your order, there are THREE options between which you are obliged to choose one. These cover the possible situation whereupon part(s) may not be available. You will be asked this:
‘If an item(s) you have ordered is/are NOT immediately available do you prefer us to (please choose one option) :
1. Send what is immediately available and cancel what is NOT available*
2, Send what is immediately available and subsequently send any item that was not initially available **
3. Wait until ALL ordered items are available so that they can be sent in one single shipment'
For the SECOND and THIRD options, please note that we will endeavour to obtain any missing item(s) within an acceptable waiting-time span. If one of our suppliers CANNOT give a definitive time span, or exact date, to guarantee for when the missing part(s) become available once again, we will send what is immediately available and cancel / refund the aforementioned missing items.
CIRCUMSTANCES WHEN CUSTOMERS DO NOT HAVE A LEGAL RIGHT TO A REFUND, REPAIR OR REPLACMENT This occurs when a customer has accidentally damaged the item, or misused it and caused a fault, or tried to repair it themselves or had someone else try to repair it (which damaged the item), or if they knew it was faulty before they bought it, or if they decide they no longer want the item (for example it is the wrong size or colour, or does not suit them).
NON-AVAILABILITY OF PARTS AND 'PARTIAL' PAYMENT ACCEPTANCE If you order goods that are not available at the moment when your order is received, we will endeavour to obtain and supply that part(s) within an acceptably short timescale so that your order can be sent to you complete. If a part(s) is / are not available and cannot be sourced, we will refund you directly indicating the reason as non-availability of that / those part(s). If an ordered part is not available at the time of purchase and we know that this item will NOT be available in the short term, or has recently been deleted, then we will NOT accept payment for that item. RLC has to physically 'accept' payment each and every payment and we can accept partial amounts up to, and not over, the total as stipulated in your order. Example : if your order is for Euro €200,00 and an item that we know that we cannot supply with a value of Euro €50,00 is contained within your order, we will only accept, and subsequently only receive, Euro 150,00 - therefore deducting the sum of the non-available part from your order total.
YOUR RIGHT TO CANCEL You have 7 days from receipt of goods to cancel your order without reason. If you wish to exercise your 'Right To Cancel' please inform us in writing of your intention to make a return within 7 days of receipt of the goods (email is acceptable, please include 'Right To Cancel' in the subject line). Then use the following procedure: 1. You should arrange for the goods to be returned to us in their original condition and unopened packaging (as stipulated above in 'Goods Return'). 2.We will refund all monies paid by you for the goods (including delivery costs), EXCEPT for the return postal charges, within 30 days of your cancellation.
For deposits paid on special-order items that have to be built or worked on by Rimini Lambretta Centre (example: the restoration of a scooter or the supply of a partially complete or complete engine unit), if the order is cancelled WITHIN the timescale stipulated by Rimini Lambretta Centre for the delivery of the scooter or goods, we have the right to retain up to 30% of the deposit paid by the customer to cover our labour time (for workshop labour time and / or accountancy / email communication times) and the reintegration of goods utilised back into RLC’s stores. A customer cancelling (a) special order part(s) is liable for ALL banking costs or charges incurred for the eventual refund.
TRADEMARKS Certain trademarks, trade names, service marks and logos used or displayed on this website are registered and unregistered trademarks, trade names and service marks of Rimini Lambretta Centre and its affiliates. Other trademarks, trade names and service marks used or displayed on this website are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this web site without the written permission of Rimini Lambretta Centre or such third party owner.
IVA / VAT SALES TAX All new products displayed on line within this website include Italian value added tax (IVA). VAT is inclusive for all new products. VAT is NOT applicable to used products. Rimini Lambretta Centre is required to charge value added sales tax (IVA) on all new products, except when a valid European VAT tax number is supplied to us by the purchasing customer. Receipts or invoices are supplied for all sales. For administration cost purposes, the minimum order value when requesting a VAT / IVA Invoice is Euro 100 (Inclusive of IVA / VAT sales tax). No Invoice will be issued for orders under that value. Italian sales tax (IVA) is 22%. All goods remain the property of Rimini Lambretta Centre until fully paid for.
ALTERNATIVE PRODUCTS In circumstances where a product is not available, we will endevour to substitute that item with an equivalent product from an alternative manufacturer. The alternative replacement product we supply will be manufactured to the same quality level as the missing item.
SPECIAL ORDERS Special orders require a non-refundable 50% deposit to be paid when the order is placed and the outstanding balance must be paid before shipment.
TERMS OF PAYMENT Purchases can be charged to major credit cards such as Visa, MasterCard, Maestro etc. provided Rimini Lambretta Centre can obtain approval from your credit card company. We also accept payment from Paypal. Italian customers can choose between paying on-line securely with Credit Card, Paypal or Cash On Delivery (COD / 'Contrassegno'). Payments can also be accepted by Postepay by prior agreement. All payments are to be in the form of Euro’s (€) unless by prior agreement. UK customers can also pay directly into a UK Bank account utilising on-line banking. On orders prepaid by cheque, shipment will be delayed a minimum of seven days after receipt of your cheque.
PRIVACY STATEMENT Rimini Lambretta Centre is committed to ensuring your privacy. In gathering personal information through online registration or online ordering, Rimini Lambretta Centre does not sell, share or rent the names or any other information about our online visitors. If you would like to have your profile deleted at any time, send an e-mail to : firstname.lastname@example.org
When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. By signing onto and / or registering on our website, you agree that Rimini Lambretta Centre also has the right to use the information supplied to provide you with company-related advertising and our shop Newsletters. The information you provide may be used as statistical information to monitor the usage of our website and for advertising purposes. This information does not include personal or confidential information.
OUR RESPONSIBILITY AS A RETAILER When we sell something to a customer we have an agreement or contract with you. All goods sold will; 1.match their description and 2. By law everything that is said about the product must not be misleading – whether this is said by a sales assistant, or written on the packaging, in-store, on advertising materials, on a website or in a catalogue. Items must be of satisfactory quality, which means that the quality of goods includes appearance and finish, free from minor defects (such as marks or holes) unless stated prior to purchase, be safe to use, be in good working order, be of reasonable durability and be fit for purpose,
COMPLETE AGREEMENT The terms and conditions in Rimini Lambretta Centre forms, acknowledgments, quotations, invoices, websites, and catalogue sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between the customer and Rimini Lambretta Centre.